Privacy policy

Privacy Policy

OTHERSIDE JEWELLERY PTY LTD
Trading as OTHERSIDE
Last updated: February 26, 2026

This Privacy Policy describes how OTHERSIDE JEWELLERY PTY LTD (“OTHERSIDE”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from othrsidestore.com (the “Site”), interact with our advertisements, subscribe to marketing communications, or otherwise communicate with us (collectively, the “Services”).

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Scope of This Policy

This Privacy Policy applies to all users of our Services, including website visitors, customers, marketing subscribers, and individuals who interact with our advertising or social media content.

Who We Are

For the purposes of applicable data protection laws, the data controller is:

OTHERSIDE JEWELLERY PTY LTD
Trading as OTHERSIDE
Email: otherside.official0@gmail.com

Information We Collect

We collect personal information to provide and improve our Services. The types of information we collect depend on how you interact with us.

Information You Provide Directly

When you make a purchase, create an account, or contact us, we may collect personal information such as your name, billing and shipping address, email address, phone number, order details, payment confirmation, and any information you provide in communications with us.

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and usage. This may include your IP address, browser type, device information, pages viewed, referral sources, approximate location, and interactions with our Site. We collect this information using cookies, pixels, and similar tracking technologies.

Information from Third Parties

We may receive information from third parties that support our business, including Shopify, payment processors, shipping providers, fraud prevention services, analytics providers, and advertising platforms such as Meta, TikTok, and Google. These parties may provide us with information necessary to process payments, deliver orders, measure advertising performance, and prevent fraud.

How We Use Your Information

We use your personal information to operate our business and provide our Services. This includes processing payments, fulfilling orders, arranging shipping, providing customer support, managing returns, and communicating with you about your purchases.

We may use your information to send marketing communications, including promotional emails and SMS messages, where permitted by law or where you have provided consent. We also use personal information to personalise your experience, improve our website, analyse performance, detect fraud, and ensure the security of our Services.

For customers in the European Economic Area or United Kingdom, our legal bases for processing include performance of a contract, legitimate interests, compliance with legal obligations, and consent where required.

Advertising and Tracking Technologies

We use cookies and similar technologies to operate our Site, analyse usage, and deliver personalised advertising. These technologies may be used by us and by third-party partners such as Meta, TikTok, and Google to measure ad performance, show relevant advertisements, and create custom or lookalike audiences.

You can control cookies through your browser settings. Please note that disabling cookies may affect site functionality.

SMS and Marketing Communications

If you opt in to receive SMS or email marketing, we may send you promotional messages, order updates, abandoned cart reminders, and requests for reviews. Consent to receive marketing communications is not a condition of purchase. You may opt out at any time by following the unsubscribe instructions in our messages or by replying STOP to SMS messages. In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/5rfbxa-0k/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/5rfbxa-0k/privacy_policy).

We do not sell SMS consent data. It is shared only with service providers necessary to deliver messaging services.

Sharing Your Personal Information

We may share your personal information with trusted service providers who assist us in operating our business, including Shopify, payment processors, shipping carriers, email and SMS platforms, analytics providers, and fraud prevention services. These providers may access your information only to perform services on our behalf.

We may also share information with advertising partners such as Meta, TikTok, and Google to deliver and measure advertising. These partners may use your information in accordance with their own privacy policies.

We may disclose personal information where required by law, to enforce our policies, to protect our rights, or in connection with a business transaction such as a merger or sale.

We do not sell your personal information.

Buy Now, Pay Later Providers

If you choose a Buy Now, Pay Later payment option such as Klarna, Afterpay, or Zip, your personal information will be shared with the selected provider to assess eligibility and process the transaction. These providers operate under their own privacy policies and make independent decisions regarding approval.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your own, including the United States. Where required, we implement appropriate safeguards such as Standard Contractual Clauses to protect your information.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including providing Services, complying with legal obligations, resolving disputes, and preventing fraud.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data, as well as the right to opt out of marketing communications and withdraw consent. You may exercise your rights by contacting us at otherside.official0@gmail.com.

We will not discriminate against you for exercising your privacy rights.

Global Privacy Controls

Where required by law, we honour Global Privacy Control (GPC) signals as requests to opt out of certain data sharing practices. Other “Do Not Track” signals may not be recognised.

Data Security

We implement industry-standard security measures, including encryption, secure Shopify infrastructure, PCI-DSS compliant payment processing, and access controls to protect your personal information. While we strive to protect your data, no method of transmission or storage is completely secure.

While we implement industry-standard safeguards, no method of transmission over the internet is 100% secure. By using our Services, you acknowledge and accept this risk.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies before providing personal information.

Children’s Privacy and Age Requirement

Our Services are intended for individuals aged 18 years or older. By using our Site or making a purchase, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract.

If you are under 18, you may use our Services only with the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from individuals under 18 without such consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date. Continued use of our Services constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: